Q: What is Payment & Billing in EatBay?

A: Payment & Billing allows you to manage how payments are received, track transactions, and view billing-related details for your restaurant.

Q: Where can I access Payment & Billing settings?

A: Go to Dashboard → Billing to manage all payment and billing options.

Q: What payment methods are supported?

A: EatBay supports online payments through integrated gateways such as Stripe, allowing customers to pay securely.

Q: How do I connect or update my payment details?

A: In the Payment & Billing section, add or update your payment account details and click Save / Publish to apply changes.

Q: Where can I view transaction history?

A: You can view all completed, pending, and failed transactions in the Payment & Billing → Transactions section.

Q: How are payouts handled?

A: Payouts are processed through your connected payment gateway and transferred to your registered bank account as per the payout schedule.

Q: Can I download billing or payment reports?

A: Yes. You can download transaction and billing reports for accounting and reconciliation purposes.

Q: What happens if payment details are incorrect or missing?

A: Orders may fail to process online payments until valid payment details are added and published.

Q: Do I need to publish changes?

A: Yes. Changes are applied only after clicking Save / Publish.