Q: What is the View Orders section in EatBay?

A: The View Orders section displays all customer orders placed with your restaurant, including order details, status, payment information, and timestamps.

Q: Where can I find View Orders in the dashboard?

A: Go to Dashboard → Orders to access all current and past orders.

Q: Can I track the status of an order?

A: Yes. Each order shows its current status such as Pending, Accepted, Preparing, Completed, or Cancelled.

Q: Can I view past or completed orders?

A: Yes. View Orders includes both active and completed orders, and you can filter them by date or status.

Q: Can I update the status of an order?

A: Yes. You can update the order status directly from the View Orders section based on your order workflow.

Q: Are cancelled orders visible in View Orders?

A: Yes. Cancelled orders remain visible for record-keeping and reporting purposes.

Q: Is View Orders updated in real time?

A: Yes. Orders are updated in real time as customers place or modify their orders.