ONLINE ORDERING • FASTER CHECKOUT • MORE REPEAT CUSTOMERS

EatBay Online Ordering for Restaurants

Enable seamless online food ordering with EatBay — helping restaurants increase direct orders, reduce third-party dependency, and deliver a smooth customer experience from menu to checkout.

  1. Home
  3. Orders

Stay in control with live order tracking

See incoming, preparing, and completed orders instantly. With real-time updates, your staff always knows what’s next, helping you serve customers faster and more accurately.

Contact sales

Customers

Manage your customer information effortlessly and build stronger relationships with every visit. EatBay helps you understand your guests better by keeping all customer details organized in one place.

  • Automatically store customer details from online orders and table bookings in one place.
  • View customer visit history, past orders, and reservation activity for better insights.
  • Access contact information easily to support smooth communication with guests.
  • Save special notes for allergies, preferences, and special occasions to personalize service.
  • Enable faster repeat orders and bookings using stored customer information.

 

Built for Every Order Moment

Centralized Order Dashboard

View and manage all orders from one intuitive dashboard with complete operational visibility.

Real-Time Order Tracking

Track every order from placement to preparation to completion or delivery. Keep your team aligned and customers satisfied.

Easy Order Adjustments

Edit items, quantities, or special instructions instantly before preparation begins—ideal for last-minute updates.

Split & Merge Orders

Split or merge orders easily to support group dining, shared bills, flexible payments, and smoother checkout experiences.

Order Time Estimates

Set and display accurate preparation times to manage customer expectations and reduce order-related inquiries.

Automated Order Alerts

Notify staff immediately when new orders arrive and keep customers informed when orders are ready or on the way.

Multi-Device Access

Manage orders effortlessly on desktop, tablet, or mobile—anywhere your Eatbay team operates.

Order Insights & Analytics

Monitor popular items, peak times, and order volume to optimize menus, staffing, and growth.

Ready to Handle Peak Hours With Ease?

Join Eatbay today and simplify how your restaurant handles dine-in, takeaway, and delivery orders.

Become an EatBay Partner Today