EnFelista Technologies Ltd.
Suite A, 82 James Carter Road, Mildenhall, United Kingdom, IP28 7DE
Effective Date: 01/03/2025

  1. Introduction
    Welcome to Eatbay.co.uk, operated by EnFelista Technologies Ltd. (“Company”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online food ordering services.
  2. Information We Collect
    We collect the following types of information when you use our platform:
  • Personal Information: Name, email address, phone number, delivery address, and payment details.
  • Usage Data: IP address, browser type, operating system, access times, and referring website addresses.
  • Transaction Data: Orders placed, restaurant selections, and payment history.
  • Cookies and Tracking Technologies: To enhance user experience and for analytics purposes.
  1. How We Use Your Information
    We use your information to:
  • Provide and manage our food ordering services.
  • Process payments and transactions securely.
  • Improve user experience and website performance.
  • Send order confirmations and customer support responses.
  • Comply with legal obligations and prevent fraudulent activities.
  1. How We Share Your Information
    We may share your information with:
  • Partner Restaurants: To process and fulfill your orders.
  • Payment Processors: To securely handle transactions.
  • Service Providers: For website analytics, marketing, and customer support.
  • Legal Authorities: If required by law or to enforce our terms and conditions.
  1. Data Security
    We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
  2. Your Rights and Choices
    You have the right to:
  • Access, update, or delete your personal information.
  • Opt-out of marketing communications.
  • Disable cookies through your browser settings.
  • Request data portability, where applicable.
  1. Third-Party Links
    Our platform may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
  2. Changes to This Privacy Policy
    We may update this policy periodically. Any changes will be posted on this page with an updated effective date.
  3. Contact Us
    If you have any questions about this Privacy Policy, please contact us at:

EnFelista Technologies Ltd.
Suite A, 82 James Carter Road, Mildenhall, United Kingdom, IP28 7DE
Email: biz@eatbay.co.uk Phone: +44 7767 938684